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John

Bio:

Strategic technical support professional with seven years of experience in the information technology space. Combines deep industry knowledge with experience providing top of the line technical support.
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Test Case Management Guide

By John Cirelly on March 19, 2025

Effective test case management is the backbone of a successful QA process, ensuring thorough testing, faster releases, and higher software quality. This guide dives into actionable strategies, tools, and techniques to optimize test case management for teams handling both simple and complex workflows. Essentials of Test Case Management A strong test case management process ensures […]

Understanding the Importance of Server Hardening

By John Cirelly on March 12, 2025

Your server is the backbone of your infrastructure, but without proper hardening, it’s a prime target for attackers. Server hardening involves securing every layer—tightening configurations, closing unnecessary ports, and applying critical updates—to reduce vulnerabilities. Each step strengthens your server’s defenses against malware, ransomware, and unauthorized access that go beyond traditional anti-virus or default configurations. Below […]

How to Find Devices on Your Network

By John Cirelly on November 14, 2024

Network monitoring is crucial for both home users and IT administrators. For home users, it ensures only known devices connect, protecting privacy and preventing unauthorized access. For IT administrators, it’s essential for keeping the network secure and efficient, especially in diverse BYOD environments. In this guide, you’ll learn effective methods for locating, identifying, and managing […]

The Best Endpoint Protection Solutions

By John Cirelly on November 13, 2024

Choosing the right endpoint protection solution is essential for safeguarding sensitive data, preventing cyber threats, and ensuring business continuity. In this roundup, we highlight the best endpoint security tools available today, each offering unique features to meet a variety of business needs—from AI-driven threat detection to robust data loss prevention and real-time monitoring. Here is […]

The Best UEM Tools

By John Cirelly on November 13, 2024

Effective Unified Endpoint Management solutions are essential for organizations to securely manage and streamline devices across diverse environments. The right UEM tool not only simplifies device management but also enhances security boosts productivity, and supports scalability. This roundup covers the top UEM solutions available, helping you find the best fit for your organization’s unique needs. […]

The Best Endpoint Management Tools

By John Cirelly on November 13, 2024

Selecting the right endpoint management tool is crucial for organizations aiming to streamline IT processes, enhance security, and maintain compliance across diverse devices. With a range of features like automated patch management, real-time monitoring, and cross-platform support, these tools help IT teams manage and secure endpoints efficiently. In this roundup, we review the best endpoint […]

The Best RMM Software

By John Cirelly on November 13, 2024

Remote Monitoring and Management (RMM) software has become essential for efficiently managing and securing devices across distributed networks. With so many RMM options on the market, finding the right one for your business can be challenging. To simplify your search, we’ve rounded up the top RMM tools, evaluating each for critical features like real-time monitoring, […]

The Best PSA Software for MSPs

By John Cirelly on August 19, 2024

Searching for the best PSA software for your MSP? Having worked at an MSP myself, I’ve had the opportunity to test tons of solutions, both in prep for this article and over the years. Continue reading to see what I found. Here is our list of the best PSA software for MSPs: Atera – EDITOR’S […]

The Best Multi-Factor Authentication Tools

By John Cirelly on August 14, 2024

Searching for the best multi-factor authentication tools? We tested all the major platforms to find our top picks for you and your organization. Here is our list of the best multi-factor authentication tools:  ManageEngine ADSelfService Plus – EDITOR’S CHOICE A secure, web-based self-service password management and single sign-on (SSO) solution for Active Directory that includes […]

Active Directory Account Expiration Dates Explained

By John Cirelly on August 12, 2024

AD account expiration dates can be challenging to manage, especially for larger organizations. Below, we’ll touch on some common account questions, and even explore how you can reliably automate your account expirations and access. What Are Active Directory Account Expiration Dates? Active Directory account expiration dates are predefined dates when a user account becomes inactive. […]

What Is Conditional Access? Everything You Need To Know

By John Cirelly on August 8, 2024

Are you curious about Conditional Access? Below, we’ll demystify how it works, how to implement it, and what to avoid when using it across your network. What is Conditional Access? Conditional Access is a security policy framework used to enforce specific access controls based on defined conditions. It evaluates signals such as user identity, location, […]

What Is User Behavior Analytics?

By John Cirelly on August 8, 2024

User behavior analytics can be quite complex, but it doesn’t have to be. Below, I’ll simplify how it works, touch on some best practices, and share some tools and tips to help you get it set up quickly for yourself. What Is User Behavior Analytics? User Behavior Analytics (UBA) focuses on tracking and analyzing user […]

Beginner’s Guide: Grafana

By John Cirelly on May 16, 2024

According to GrafanaLabs, Grafana is an open-source visualization and analytics program. Your data can be queried, viewed, and explored irrespective of the location in which it is stored. Simply said, it gives you the tools you need to transform the data in your time-series database (TSDB) into attractive graphs and visualizations. Why do Companies Utilize […]

Beginner’s Guide: Kibana

By John Cirelly on May 16, 2024

Kibana is a tool that is used for log and time-series analytics, application monitoring, and operational intelligence use cases. It also allows for the visualization and study of data. Histograms, line graphs, pie charts, heat maps, and built-in support for geographic analysis are just some of the sophisticated and user-friendly features offered by this software. […]

Beginner’s Guide: Graphite

By John Cirelly on May 15, 2024

Graphite is a comprehensive monitoring tool that may be used in either straightforward or intricate settings. It is possible to utilize it for the monitoring of a wide variety of networked systems, such as websites, applications, services, and servers in both on-premises and cloud-based settings. This variety of options is useful for businesses that fall […]

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